QUALITÄTSRICHTLINIE
It is a quality policy at S.E.G. ROYAL DIAMOND, S.A. to provide products and services that satisfy the initial and subsequent needs and expectations of our customers. This is achieved by the manufacture of varnishes and resins for electrical insulation under the name ROYALAC, DIAPOL, ROYAPOX, and laminated electrical insulators, under the name TERCOTT, TRIPLEX, TUFQUIN, AFA, ROYAGRID, products of the highest quality in the electrical and electrotechnical industry.
It is our goal to satisfy the needs of our current customers, as well as atracting future clients from new markets in the same way.
Our company looksfor the excellence of our products, based on the requirements of the ISO 9001: 2015 Standard and the fulfillment of the Quality objectives.
All this is achieved through the individual and team involvement of the entire workforce, acquiring a commitment to continuous improvement.
The General Managerof S.E.G. ROYAL DIAMOND, S.A, acquires the commitment to ensure that the Quality Policy is established, known, understood, implemented and maintained at all levels of the organization. The means to communicate it to the organization and interested parties are the following:
- Informative meetings with all staff
- Information panels for the organization
- The Quality Manual
- On our website
The management of Royal Diamond and the entire staff are following with concern the events unleashed in the recent invasion of Ukraine by Russia, as well as everything that this implies, both on a human level and in the movement of raw materials related to this problem and its later consequences.
VICTOR MIRÓ
CEO S.E.G. Royal Diamond
Dosrius / Abril 2023